Why is Health and Safety Important? – Every year a million workdays are lost because of work-related illnesses. According to Health and Safety Executive (HSE), 38.8 million days were lost in 2019/20 due to work-related ill-health and non-fatal injuries.
Losing wages Negative effects on health & wellbeing Medical expenses Chances of unemployment
However, employers could face:
Fines & compensation claims Damaged work equipment Loss of reputation Decrease in productivity & increase in staff turnover
On the other hand, a safe workplace has a major impact on business KPIs. A safe work environment benefits from fewer injuries and accidents, resulting in lower healthcare costs, better employee retention and less employee downtime.
What is safety as a company value?
Establishing Safety as a Core Value – How do you establish safety as a core value? The good news is that if your company has a well written safety program, you’re already on the right path to building a good safety culture. But to bring your program one step closer to thinking of safety as a value, you have to be willing to empower your employees to put themselves and their safety before production and sales.
This means empowering employees to do the right things and not penalizing them for it when they do. Another way to establish safety as a core value is to view it just like you view every other department. Sales, quality, production, engineering, etc., they all have a seat at the table—and so should safety.
In an organization with a world class safety program, safety is as much a part of the conversation as any other department. This is only effective if you can get everyone to share in the mentality that for safety to be a core value, it has to be built into every process, every program and every decision.
What makes you a good security?
While there is no single right answer to the question, “What makes a good security officer?” it’s worth considering how security officers themselves would answer. Being on the frontline, they know better than anyone the challenges they face and the characteristics they possess that help them effectively manage their job tasks.
A new survey of more than 10,000 security officers from nine countries provides insight. Security firm training, officer supervision, and management support are critical for maximizing a security officer’s ability to effectively perform on the job. However, certain individuals can be especially well-suited to frontline security work, given its unique demands.
A new survey asked officers what they think frontline workers need to perform their roles effectively (” The Competence of Frontline Security Professionals and What They Say About Their Work—a survey in nine countries,” Perpetuity Research & Consultancy International for the International Foundation for Protection Officers ).
communication skills;social skills;showing self-awareness and being empathetic;ability to take care of themselves;showing initiative and being professionally curious;ability to be flexible;and being prepared to learn as change occurs.
The importance of these characteristics is underscored by their close resemblance to the ‘personal effectiveness’ capabilities described in a competency model advanced by ASIS International in conjunction with Apollo Education Group and the University of Phoenix and based on general models by the US Department of Labor (see the link below for the model).
Be assertive if necessary and possess the capacity to deal with difficult people.Exhibit common sense in routine and emergency situations.Possess good decision-making skills for the security situation (to decide autonomously whether the circumstances present threat or no-threat, for example). Be able to take command and manage people and events if required in an emergency.Work well under pressure (with a clear head and calm approach).Make an effort to communicate clearly and listen intently.Exhibit creative problem solving.Possess ownership of their duties and pride about security as a profession.Have integrity and trustworthiness and admit to failures or problems before they become known.Want to proactively engage a threat and suspicion and not shy away from it. (For example, to engage a person loitering in the parking lot rather than explain away the person’s presence there.)
Personal traits help make a good security officer, but the new study warns that whether a client receives good service depends on how well security firms cultivate those traits. “The key here is that these capabilities within personnel need to be encouraged and developed by employers, through support and training.” Enhancing Capabilities, Advancing Competencies The world’s leading security firms, represented by the International Security Ligue, understand that great security officers aren’t born—they’re made.
- While certain personal characteristics can make individuals well-suited to security work, they require effective training and support to achieve maximum performance.
- Rules enforcement is just one example.
- It helps if security officers have the personality for it—and can be assertive, take command and manage people if required, and possess good social skills.
But to enforce rules effectively—a common feature of many security officer assignments—they need support and instruction. Of the 10,000-plus officers surveyed, 39% said rules enforcement is a core component of their job, or something they do often, and it’s particularly common in the jobs of UK security officers (56%) and among those assigned to the healthcare sector (53%).
- Another 37% of protection officers said they enforce rules occasionally.
- The survey results suggest that officers need support to perform this task well.
- Although they rarely indicated that their job tasks were “difficult,” and more rated them as “easy” than “average,” the task that officers most frequently rated as difficult was enforcing rules, 13%.
(By comparison, only 7% said they find it difficult to conduct basic investigations and manage alarms and emergencies.) Additionally, responses were consistent across gender, education, industry sector worked, and amount of security experience, “suggesting that a task being defined as easy or difficult was more a reflection of the context in which it was undertaken than the task itself,” according to the study.
- So, what can security firms do to help officers in this critical part of their job? Interviews with officers highlight three critical points.1.
- Timely and effective communication.
- We only find out we have new rules to enforce when they decide to chastise us for not enforcing the rules we were not informed of,” complained one surveyed security officer.
Another noted that while enforcing rules isn’t hard per se, rules frequently change at client sites and officers aren’t timely informed of the changes.2. Clarity over rules enforcement with clients. Several officers suggested they frequently find themselves in the difficult position of enforcing rules that clients themselves don’t really care about.
- These “mixed messages” put officers in an uncomfortable position and can somewhat undermine a key component of an effective security operation, the report concludes.
- Clients should be made to clearly identify what rules it wants enforced to avoid leaving officers without the ability to respond to security violations while also being blamed for them.3.
Through training, improve officers’ competency in the skill of rules enforcement. Industry competency models indicate the importance of officer training and to ensure they are knowledgeable in the following areas:
Learning site rules.Security awareness.Being able to articulate site rules.Learning and practicing verbal and physical conflict de-escalation skills, including use of force.Civil and criminal parameters of operating as a security officer.Critical thinking skills.Situational awareness.Where appropriate, undertaking defensive and offensive actions.
Confidence also contributes to an officers’ ability to enforce rules, which can be bolstered with both general and site-specific training. To have the self-assurance necessary to enforce rules, officers need to:
Be thoroughly familiar with the operational environment in which he/she is working.Be aware of all adversarial methods of operation at play in his/her secured environment.Be able to detect suspicious behavior.Be skilled in how to conduct appropriate security questioning.
Finally, the report noted a correlation between officers receiving on-going training and their perceptions of their colleagues’ level of performance, which “would suggest that on-going training is an important factor in performing competently,” the report concludes.
Why is safety a priority?
Not only does a safe and healthy work environment protect employees from injury and illness, but it can also increase productivity, raise employee morale, and reduce costs. Simply put, prioritizing workplace safety is good for business!
What are the 4 safety values?
The SAFe Core Values: A Detailed Look – SAFe stands upon several key components, the most important of which are its four core values. The core values are the fundamental principles of SAFe. They help guide the decisions of all of the participant actors and are key to ensuring success in a SAFe implementation.
Why is safety and security very important in every hotel?
The Importance of Hotel Safety and Security Whether travelling for business or leisure, safety and security are the prime requisite (and concern) of every traveller. Safety – both within the hotel and outside it – cannot be undermined. After all, no one wants to travel to a destination or stay in a hotel that poses threat to his life and/or belongings.
So, if you are a hotelier, ensuring your hotel’s safety and security should be your prime concern. It is also one of the key parameters that customers use to gauge your property’s reputation. Having a proper security system in place can help you protect your guests from unwarranted theft and crime. It can also help you to protect your staff, physical resources, and assets from damage.
Hence, it is extremely important for you to equip your property with the latest safety and security standards. Any hotel that is unable to do so is bound to be left behind.